I have to say it – like the commercial jingle “State Farm is there”. My real life good neighbor, Rob Mullen, (literally across the street from my house) is my State Farm agent. This week I had to have my car towed due to mechanical problems. I called Rob to ask about the State Farm Roadside Assistance program and he not only got back to me quickly and with helpful information, he hand delivered a check to cover the cost of the towing to my house this evening.
It was only a small thing but it does demonstrate excellent service & gives me confidence that if something more significant comes up the jingle will be more than just words but a real promise of service.